Category: Published

New Proudly Serving chapter: Innovate with purpose

Innovate with purpose is now published in Proudly Serving. This chapter provides local governments with actionable advice and steps for showcasing and celebrating local government services. Thank you, Dustin Haisler and Joe Morris! Proudly Serving is a work in progress, but you can still download the latest version. Want to write a chapter? Learn how to be a Proudly … Continued

New Proudly Serving chapter: Spark community joy

Spark community joy is now published in Proudly Serving. This chapter provides local governments with actionable advice and steps for showcasing and celebrating local government services. Thank you, Kirsten Wyatt! Proudly Serving is a work in progress, but you can still download the latest version. Want to write a chapter? Learn how to be a Proudly … Continued

New Proudly Serving chapter: Remember why you do this

Remember why you do this is now published in Proudly Serving. This chapter provides local governments with actionable advice and steps for driving digital change in government even when it feels daunting. Thank you, Marlena Medford! Proudly Serving is a work in progress, but you can still download the latest version. Want to write a chapter? … Continued

New Proudly Serving chapter: Go .gov

Go .gov is now published in Proudly Serving. This chapter provides local governments with actionable advice and steps for adopting the .gov extension for all government websites. Thank you, Luke Fretwell! Proudly Serving is a work in progress, but you can still download the latest version. Want to write a chapter? Learn how to be … Continued

New Proudly Serving chapter: Share the done/doing

Share the done/doing is now published in Proudly Serving. This chapter provides local governments with actionable advice and steps for teams to take to celebrate wins, keep momentum, get feedback and build trust. Thank you, Rebecca Woodbury! Proudly Serving is a work in progress, but you can still download the latest version. Want to write … Continued

New Proudly Serving chapter: Think exponential

Think exponential is now published in Proudly Serving. This chapter provides local governments with actionable advice and steps to take to build the systems, tools, and cultures that meet the changing needs of our communities today and into the future. Thank you, Jason Schneider! Proudly Serving is a work in progress, but you can still … Continued

New Proudly Serving chapter: Default to open

Default to open is now published in Proudly Serving. This chapter provides local governments with actionable advice and steps to take to improve collaboration, transparency and trust. Thank you, Luke Fretwell! Please join us in celebrating Luke for his amazing contribution. You can like/share on: Twitter LinkedIn Proudly Serving is a work in progress, but … Continued

Welcome to Proudly Serving

Proudly Serving is a playbook helping local governments build people-centered digital public services. It aims to be an approachable, actionable resource with specific, practical advice local governments can take to make digital services work for everyone. It’s written for everyone who works in local government, from staff to elected officials. Collaborate with us Proudly Serving … Continued

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