About

Proudly Serving is a playbook helping governments build people-centered digital public services.

Purpose

This is for everyone who:

  • Serves the people
  • Takes pride in their part
  • Believes there is always a better way
  • Does the hard work to deliver it

How it’s organized

Each chapter has these sections:

  • Overview
  • The problem
  • The solution
  • Context
  • Do’s and don’ts
  • Checklist
  • Mantras
  • Questions to ask
  • Learn more

License

Proudly Serving is licensed under Creative Commons.