Cover of Proudly Serving

Proudly Serving

Public service in the digital age

A playbook helping local governments build people-centered digital public services.

What they're saying

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"Digital is no longer a value-add for government service. It’s a core expectation of the communities we serve. The best way to navigate the complexities of the digital landscape is to learn from the experience and expertise of our colleagues. Writing for Proudly Serving was a great experience for our team as it allowed us to share our own lessons learned and priorities."

Shannah Hayley, City of Plano

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"Proudly Serving is a call to action and a rich mosaic of tools for civic and government leaders in the twenty-first century. Our shared commitment to building a government for, by, and with all people shines through each chapter. Writing for this project has been a great experience for our team of reimagining public service, distilling what's important to practice democracy together, and recognizing the part each of us has to play in moving beyond civics as usual. We hope that it grounds, resources, and inspires you."

Robbie Barton, Participatory Budgeting Project

Contents

People

Albert Gehami headshot

Albert Gehami

Contributor
Photo of Catherine Geanuracos

Catherine Geanuracos

Contributor
Daniel Soto

Daniel Soto

Contributor
Dustin Haisler

Dustin Haisler

Contributor
Echa Schneider

Echa Schneider

Maintainer Contributor
Jason Schneider

Jason Schneider

Contributor
Joe Morris

Joe Morris

Contributor

Joel Peña

Contributor
Karen Daly

Karen Daly

Contributor
Kirsten Wyatt

Kirsten Wyatt

Contributor
Laine Hendricks

Laine Hendricks

Contributor
Luke Fretwell

Luke Fretwell

Maintainer Contributor
Mai-Ling Garcia

Mai-Ling Garcia

Contributor
Marlena Medford

Marlena Medford

Contributor
Rahel Mekdim Teka

Rahel Mekdim Teka

Contributor
Rebecca Woodbury

Rebecca Woodbury

Maintainer Contributor
Rob Lloyd headshot

Rob Lloyd

Contributor
Robbie Barton

Robbie Barton

Contributor
Shannah Hayley

Shannah Hayley

Contributor
Shari Davis

Shari Davis

Contributor
Shira Honig headshot

Shira Honig

Contributor
Photo of Stan Sarber

Stan Sarber

Contributor
Zach Ratkai

Zach Ratkai

Contributor