Proudly Serving

Public service in the digital age

A playbook helping local governments build people-centered digital public services.

Cover of Proudly Serving

Contents

Intro

Call to action

Chapters

Appoint a product leader

Default to open

Empower the team

Go .gov

Innovate with purpose

Make space for strategy

Protect privacy

Remember why you do this

Set guiding principles

Share the done/doing

Spark community joy

Speak plainly

Think exponential

People

Albert Gehami headshot

Albert Gehami

Contributor
Daniel Soto

Daniel Soto

Contributor
Dustin Haisler

Dustin Haisler

Contributor
Echa Schneider

Echa Schneider

Maintainer Contributor
Jason Schneider

Jason Schneider

Contributor
Joe Morris

Joe Morris

Contributor
Karen Daly

Karen Daly

Contributor
Kirsten Wyatt

Kirsten Wyatt

Maintainer Contributor
Laine Hendricks

Laine Hendricks

Contributor
Luke Fretwell

Luke Fretwell

Maintainer Contributor
Marlena Medford

Marlena Medford

Maintainer Contributor
Rebecca Woodbury

Rebecca Woodbury

Maintainer Contributor
Rob Lloyd headshot

Rob Lloyd

Contributor
Zach Ratkai

Zach Ratkai

Contributor

News

Request for Proudly Serving feedback: Protect privacy

March 9, 2023

New Proudly Serving chapter: Make space for strategy

March 2, 2023

New Proudly Serving chapter: Empower the team

January 19, 2023

Welcome Echa Schneider!

December 21, 2022

Request for Proudly Serving feedback: Make space for strategy

December 12, 2022

New Proudly Serving chapter: Appoint a product leader

December 8, 2022

News

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