Proudly Serving

Proudly Serving

Public service in the digital age

A playbook helping local governments build people-centered digital public services.

Cover of Proudly Serving

Contents

Intro

Call to action

Chapters

Appoint a product leader

Be accessible

Be participatory

Default to open

Design for everyone

Empower the team

Go .gov

Innovate with purpose

Make space for strategy

Protect privacy

Remember why you do this

Secure yourself

Set guiding principles

Share the done/doing

Spark community joy

Speak plainly

Think exponential

Upskill always

People

Albert Gehami

Contributor

Daniel Soto

Daniel Soto

Contributor

Dustin Haisler

Dustin Haisler

Contributor

Echa Schneider

Echa Schneider

Maintainer Contributor

Jason Schneider

Jason Schneider

Contributor

Joe Morris

Joe Morris

Contributor

Joel Peña

Contributor

Karen Daly

Karen Daly

Contributor

Kirsten Wyatt

Kirsten Wyatt

Contributor

Laine Hendricks

Laine Hendricks

Contributor

Luke Fretwell

Luke Fretwell

Maintainer Contributor

Mai-Ling Garcia

Mai-Ling Garcia

Contributor

Marlena Medford

Marlena Medford

Contributor

Rahel Mekdim Teka

Rahel Mekdim Teka

Contributor

Rebecca Woodbury

Rebecca Woodbury

Maintainer Contributor

Rob Lloyd

Contributor

Robbie Barton

Robbie Barton

Contributor

Shannah Hayley

Shannah Hayley

Contributor

Shari Davis

Shari Davis

Contributor

Shira Honig

Contributor

Photo of Stan Sarber

Stan Sarber

Contributor

Zach Ratkai

Zach Ratkai

Contributor

News

Request for Proudly Serving feedback: Be accessible

August 23, 2023

Request for Proudly Serving feedback: Design for everyone

August 23, 2023

Request for Proudly Serving feedback: Secure yourself

August 23, 2023

New Proudly Serving chapter: Be participatory

August 23, 2023

Request for Proudly Serving feedback: Upskill always

August 23, 2023

Request for Proudly Serving feedback: Be participatory

August 23, 2023

News

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