Preparation
Buy better
Finding technology for service delivery and operational goals can be daunting. It’s hard to navigate the government technology marketplace and easy to be swayed by persuasive sales people and slick marketing. Simplifying the “ask” and staying focused on problems and users (not requirements) makes buying tech manageable.
Read it
This chapter is now available in the book.
Author
Rebecca Woodbury
Rebecca is the founder of Department of Civic Things. She worked in local government for 12 years and was the City of San Rafael’s first director of Digital Service & Open Government. In 2017, Government Technology named her one of the Top 25 Doers, Dreamers and Drivers. She has a masters in Public Policy from Mills College in Oakland, California.
Catherine Geanuracos
Catherine is a government technology innovator. She led the launch of the City of LA’s Innovation Fund as Commissioner of Innovation and Performance, co-founded Hack for LA, and was the co-founder and CEO of CityGrows (now ClearForms), a low-cost no-code workflow software platform used by local governments in 15 states.