Preparation

Go official

Government must take every action it can to present itself as official on the internet, whether it’s websites, email or social media. This lessens public confusion about what digital properties and sources are legitimate. It also builds trust in government institutions.

Author

Photo of Luke Fretwell

Luke Fretwell

Maintainer Contributor

Luke Fretwell is the founder and maintainer of GovFresh, a media and innovation lab focused on the intersection of design, technology and democracy. He is the co-founder of ProudCity, a digital services platform for local governments. He is also co-founder and maintainer of Civic Hacking Agency.