Chapter

Hack with the people

Open, collaborative solutions are needed to help government address civic demands in ways that are inclusive, transparent, and can quickly respond to changes. Governments can empower communities and create better digital services by engaging skilled volunteers, embracing experimentation, and leveraging local technologists—or civic hackers.

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Author

Lori McNeill

Contributor

Lori is a consultant who helps non-profits and institutions use data to benefit from digital. With experience ranging from NASA, to Fortune 500 companies, to small charities, she brings a unique blend of analytical, scientific, and nonprofit leadership lessons to her work empowering change-makers as director of Civic Hacker Network.

Carlos Moreno

Contributor

Carlos Moreno, MPA, works at 9b, a certified B Corp, providing data and analytics solutions to purpose-driven organizations. For more than 12 years, Carlos led Tulsa’s Code for America volunteer brigade. Carlos is also a historian and journalist, and the author of The Victory of Greenwood and A Kids Book about the Tulsa Race Massacre.