Spark community joy

Local government work is essential yet humble — services are used constantly, yet recognized rarely. Showcasing and celebrating local government services builds a foundation of community pride and creates a culture of service and professionalism.

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Photo of Kirsten Wyatt

Kirsten Wyatt

Maintainer Contributor

Kirsten Wyatt is a Fellow at the Beeck Center for Social Impact and Innovation at Georgetown University, working on the creation of a new peer learning network for digital services teams and professionals. She serves as an elected school board member for the West Linn-Wilsonville School District. Most recently, she served as the co-founder and executive director and of the Engaging Local Government Leaders network. Previously, she worked in state and local government in Oregon, Virginia and North Carolina.

Contents

Intro

Call to action

Chapters

Appoint a product leader

Default to open

Empower the team

Go .gov

Innovate with purpose

Make space for strategy

Protect privacy

Remember why you do this

Set guiding principles

Share the done/doing

Spark community joy

Speak plainly

Think exponential

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