Upskill always

Success of digital delivery within governments depends on staff and leaders with tech literacy and skills. Upskilling or training of government employees across all levels is necessary to create change at scale. This requires greater attention, thoughtful design, and investment than many governments currently provide.

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Shira Honig

Contributor

Shira Honig serves as a Senior Advisor in the Ontario government, and in her spare time, as a Committee Leader at the Technologists for the Public Good. She has led a variety of digital policy, change and engagement initiatives, contributed to courses and initiatives at Apolitical and the Beeck Center, and has experience working on state-municipal policy. She is a graduate of NYU’s Wagner School of Public Service.

Contents

Intro

Call to action

Chapters

Appoint a product leader

Be participatory

Default to open

Empower the team

Go .gov

Innovate with purpose

Make space for strategy

Protect privacy

Remember why you do this

Set guiding principles

Share the done/doing

Spark community joy

Speak plainly

Think exponential

Upskill always

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