Chapter

Upskill always

Success of digital delivery within governments depends on staff and leaders with tech literacy and skills. Upskilling or training of government employees across all levels is necessary to create change at scale. This requires greater attention, thoughtful design, and investment than many governments currently provide.

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Author

Photo of Shira Honig

Shira Honig

Contributor

Shira Honig serves as a Senior Advisor in the Ontario government, and in her spare time, as a Committee Leader at the Technologists for the Public Good. She has led a variety of digital policy, change and engagement initiatives, contributed to courses and initiatives at Apolitical and the Beeck Center, and has experience working on state-municipal policy. She is a graduate of NYU’s Wagner School of Public Service.