Contents

Initiation

Purpose

Call to action

Swear yourself in

Contemplation

Reframe public service

Default to open

Get digital

Think exponential

Innovate with intention

Be participatory

Preparation

Set guiding principles

Appoint an owner

Build responsive teams

Go official

Buy better

Implementation

Show the work

Say what matters

Speak plainly

Stay accessible

Design for everyone

Secure yourself

Protect privacy

Feed the machine

Manage data rights

Upskill always

Hack with the people

Clean the cruft

Inspiration

Spark community joy

Remember why you do this